If you click on the call connection of the company you want to see, ARS can use the service provided by the call center more easily and quickly through the screen of the smartphone.
Visible ARS service provides various services as below.
[Service Type 1]
You can check the ARS information directly on the screen and input the information directly on the screen through the web page that pops up during ARS voice guidance.
[Service Type 2]
You can quickly and accurately check the contents of ARS information through the text that is sent to the screen during the ARS voice guidance.
[Service Type 3]
Depending on the ARS option, you can select Screen Service to terminate the call and use the on-screen self service through the web page.
※ About access permission
We will give you the necessary access rights for various services.
[Essential Access Rights]
- Phone rights: Check phone status
* The service is available without having to agree to the optional access privileges. You can change your consent status at any time in the phone setup menu.
* If you are using Android version 6.0 or lower, you can not set optional access privileges individually. Please check whether the operating system upgrade function of the handset manufacturer is provided and update to version 6.0 or higher.
※ Visible ARS guidance and withdrawal
Display the informative or for-profit mobile contents provided by the calling / receiving party with the user's consent when installing the app for the first time. (Call ARS menu display, notification of call destination, screen display at the end of the call, etc.) If you want to revoke the service use consent, please ask ARS below. Denial of use of COOLGATE service: 080-135-1136