A small business phone system is a virtual phone system which is hosted in the cloud, which means that data is stored in a secure server which can be accessed via internet. A cloud phone system replaces traditional land lines and is usually hosted by a third-party provider.
Instead of an answering machine tape, phone bills, and tons of wires; a cloud phone system is a PBX phone system stored digitally. This makes it less expensive and easy to use. Because of this, it improves the way businesses operate and act as a perfect office phone system for small businesses.